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Error message in the browser: Connection is not secure

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Posts: 6
Guest
Topic starter
 

When I access the runtime server via a browser, I always get the message that the connection is not secure NET::ERR_CERT_AUTHORITY_INVALID. What can I do so that this message no longer appears?


 
Posted : 02/06/2023 1:15 p.m. CEST
Posts: 7
Member
 

Hello. I had the problem too. I simply suppressed the error message. I use Chrome Browser. That was very easy there. I used the start parameter "--ignore-certificate-errors"


 
Posted : 05/06/2023 1:51 p.m. CEST
Posts: 6
Guest
Topic starter
 

Hi Peter. Thank you for your answer. That is certainly a possibility. However, I am a bit sceptical whether it is really good if I simply suppress the message. Maybe anybody has another idea?


 
Posted : 05/06/2023 2:44 p.m. CEST
Posts: 12
Member Admin
 

The warning that the connection is not secure is displayed because we ship QuickHMI with a self-signed SSL certificate. This certificate is not signed by an official certificate authority and therefore gives you this error. However, the connection is indeed encrypted and secure.

To suppress the error message is an option, but there are 2 other ways to stop getting this error which we prefer to recommend:

  1. Use a SSL certificate from a trusted certificate authority
    There are many vendors that offer these at various prices. You can also use free services such as LetsEncrypt. In all cases you will receive a certificate which you have to import into the RuntimeManager. After that you will not receive this error message.
  2. Set QuickHMI certificate as trusted
    You can configure your computer to recognize the certificate issued and signed by QuickHMI itself as valid. To do this, first save the certificate from the browser to a local file, and then import the certificate into your "Trusted Root Certification Authorities". A corresponding procedure is explained step by step here:  https://support.kaspersky.com/CyberTrace/1.0/en-US/174127.htm .

It is important that you use the host name that is also entered in the certificate when connecting in the browser.


 
Posted : 06/06/2023 8:54 a.m. CEST